COVID-19 Reassurance: Your Safety is our No.1 Priority

All of our stores across Ireland remain open.


We’ve understandably been experiencing a high demand in the last number of months, so we want to reassure you that we’re on it. We’re confident that we will maintain supply as normal and that all deliveries will go ahead as planned.


We’d also like to thank all of our suppliers and staff for their hard work at such a demanding time. We really appreciate the extra effort.


Keep up to date with the latest store information on our Facebook and Twitter accounts.

Social Distancing

Latest Updates

middle aisle

Middle Aisle Update

Since the Government’s announcement outlining the new Level 5 restrictions from close of business on 31 Dec, we have taken a number of steps to ensure we are fully compliant with the new regulations.

Traffic Light System Lidl

New Queue System

We’re introducing a new queue management system in stores across Ireland. This automated system is designed to control the number of customers entering and exiting the store at any one time with easy-to-see traffic light signals.

This is just one of the many measures we’ve trialled and implemented in the last few weeks to maintain social distancing in store and ensure our customers and teams are as protected as possible.

Traffic Light System Lidl
Community Gift Card

Community Gift Cards

Lidl are pleased to introduce Community Gift Cards for customers who are not able to frequent our stores as they are in a vulnerable or at risk category and awaiting Covid 19 vaccination. 

You can now purchase a Lidl Community Gift Card, up to the value of €200 in just 3 simple steps:

1. Call our Customer Service team on 1800 20 10 80. (Lines are open Mon - Fri: 08:00 - 18:00)
2. Tell us your required card value and pay via card over the phone.
3. We’ll email you a gift card, which you can share with family members, friends or a volunteer who can utilise this Gift Card to purchase your shopping at any Lidl store.

This service is in addition to our regular gift cards available for sale in stores now.

CALL 1800 20 10 80
Cocooning Shopping List & Meals

Covid-19 Cocooning

Shopping List & Meal Ideas

A handy guide to prepare a shopping list for someone shopping on your behalf.


Download Now
Cocooning Shopping List & Meals

COVID-19 WhatsApp Chatbot - Check In-Store Quiet Times

We're launching a WhatsApp Chatbot to help you shop at the quietest period!

Just send a message with the day and time you intend to visit and it’ll instantly let you know whether that’s a Quieter/Average/Busier time to visit.

We've analysed our shopper behaviour over the past couple of weeks to find the quietest time to head into store - of course some stores will vary slightly but use the info below to help plan your shop:

Open Chatbot

Helping Our Heroes

To support frontline healthcare workers, we will be giving priority to them in all Lidl stores. Healthcare workers will be offered priority queuing at store entrances as well as at the checkouts. 


All you have to do to avail is produce valid HSE identification.


We thank our customers for their understanding and cooperation at this time.

Your Safety is our number one priority

The safety of our team and customers is our number one priority, that is why we have introduced some of these measures in stores recently: 

  • Plexiglass screens at the till area
  • New signage showing how to social distance from fellow shoppers
  • Mobile hand sanitisers for customer use
  • Increased security presence

We are all in this together. Please show respect for our team and for other customers by maintaining the appropriate social distance in our stores.

Product quantity limitations

We've put product quantity limitations in place on a select few product lines to ensure availability for as many customers as possible, and we would ask that customers respect these measures.

Preventing the spread of COVID-19

In all stores over the coming days you will see a company in spraying all trolleys and baskets with a special bio-misting formula. This will work to remove, kill and create a barrier to prevent the spread of viruses such as COVID-19. They will spray a line of trolleys at a time, followed by batches of baskets, and all items are available to use again immediately after.

The system used is completely safe and there is no impact on the food you choose to put in your trolley or basket. Customer and staff safety is always at the forefront of our minds and we hope you can appreciate we are doing what we can!

How to help make a difference

These are small things we're doing but we hope they can make a difference if everyone plays a part.


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