Gift Card FAQs

Read our most frequently asked questions regarding our Gift Cards.

Gift Cards are electronic vouchers. The Gift Card balance is not stored on the physical card, but on a non-personalised Gift Card account associated with the individual card. Gift Card numbers act as the "account number".

No personal data will be stored on the Gift Card.

No. A top up is not possible. When the value of the card has been used it should be disposed of.

The Gift Card is valid for 5 years or until the value of the card has been redeemed.

The current balance of your Gift Card will be displayed on your last receipt. You can also see your balance at the checkout in any LIDL store or online at www.lidl.ie/giftcard

The remaining balance will stay on your LIDL Gift Card for the validity period of the Gift Card. The balance cannot be redeemed for cash.

Treat your card like cash. In case of loss, theft or misuse of the Gift Card, LIDL is not obliged to replace it. We will issue a new card if possible, as your Gift Card can be blocked before it is used for the first time. For this, the Gift Card number and the PIN will be required. If you have lost your Community Gift Card Number, please call our Community Gift Card team on 019203010

The Gift Card can be used as payment in all Lidl Stores in the Republic of Ireland.

Unfortunately, no cross-country acceptance of the Gift Cards is possible.

Gift Cards can be used as payment in all Lidl Stores in the Republic of Ireland. To pay just present your Gift Card or Community Gift Card Number at the till.

Yes. You can pay for your purchase at any time with one or more Gift Cards.

The remaining balance will stay on your LIDL Gift Card. A cash payment is not possible. The Gift Card is valid for 5 years after the initial activation.

Yes. If the Gift Card balance is insufficient to fully pay for the purchase, you can pay the balance by cash or card.

Please get in touch with our Customer Service team at 019203010. Please have your Gift Card number on hand. We will check your card balance and your transactions.

It is not possible to transfer money on to the Gift Card. The Gift Card may only be used as payment in Lidl stores.

The followings discounts are available when ordering Corporate or Charity Gift Cards:

DiscountMinimum Value
2%€1,000 - €4,999
3%€5,000 - €9,999
5%€10,000 +

 

Corporate/Charity Gift Cards

Corporate/Charity Gift Cards ordered by 3pm on a weekday will be posted that same day. You will then receive them within 3 working days*. Orders received after 3pm will be posted the following morning. If ordered after 3pm on a Friday, they will be posted on the following Monday morning.

*Seasonal changes in demand can affect delivery lead times (Christmas etc).

Customer E-Vouchers

All customer E-Vouchers ordered before 3pm on a weekday will be sent to your email within 24 hours. Orders received after 3pm will be emailed to you by 5pm the following working day. If ordered after 3pm on a Friday, they will be sent by 5pm on the following Monday (excluding bank holiday Mondays).

Corporate/Charity Gift Cards

Corporate/Charity Gift Cards are activated by emailing giftcards@lidl.ie after you receive your gift cards by post and payment has been received. The Gift Cards are then activated and ready for immediate use.

Customer E-Vouchers

Customer E-Vouchers are activated when sent to your email. They are ready to be redeemed straight away by using the Lidl Plus scanner in store.