All of our stores across Ireland remain open.
We’ve understandably been experiencing a high demand in the last number of months, so we want to reassure you that we’re on it. We’re confident that we will maintain supply as normal and that all deliveries will go ahead as planned.
We’d also like to thank all of our suppliers and staff for their hard work at such a demanding time. We really appreciate the extra effort.
Keep up to date with the latest store information on our Facebook and Twitter accounts.
Since the Government’s announcement outlining the new Level 5 restrictions from close of business on 31 Dec, we have taken a number of steps to ensure we are fully compliant with the new regulations.
We’re introducing a new queue management system in stores across Ireland. This automated system is designed to control the number of customers entering and exiting the store at any one time with easy-to-see traffic light signals.
This is just one of the many measures we’ve trialled and implemented in the last few weeks to maintain social distancing in store and ensure our customers and teams are as protected as possible.
Lidl are pleased to introduce Community Gift Cards for customers who are not able to frequent our stores at present as they are isolating and cocooning at home.
You can now purchase a Lidl Community Gift Card, up to the value of €200 in 3 simple steps:
This service is in addition to our regular gift cards available for sale in stores now.
Shopping List & Meal Ideas
A handy guide to prepare a shopping list for someone shopping on your behalf.
We're launching a WhatsApp Chatbot to help you shop at the quietest period!
Just send a message with the day and time you intend to visit and it’ll instantly let you know whether that’s a Quieter/Average/Busier time to visit.
We've analysed our shopper behaviour over the past couple of weeks to find the quietest time to head into store - of course some stores will vary slightly but use the info below to help plan your shop: lidl.ie/Quiet
To support frontline healthcare workers, we will be giving priority to them in all Lidl stores. Healthcare workers will be offered priority queuing at store entrances as well as at the checkouts.
All you have to do to avail is produce valid HSE identification.
We thank our customers for their understanding and cooperation at this time.
The safety of our team and customers is our number one priority, that is why we have introduced some of these measures in stores recently:
We are all in this together. Please show respect for our team and for other customers by maintaining the appropriate social distance in our stores.
From 9-11am, we are implementing priority shopping hours for the elderly across all 163 Lidl stores in Ireland. This will include prioritised queuing and additional assistance for our older customers.
We ask that the public respect this time period to allow more vulnerable customers to pick up the food and supplies they need.
We've put product quantity limitations in place on a select few product lines to ensure availability for as many customers as possible, and we would ask that customers respect these measures.
In all stores over the coming days you will see a company in spraying all trolleys and baskets with a special bio-misting formula. This will work to remove, kill and create a barrier to prevent the spread of viruses such as COVID-19. They will spray a line of trolleys at a time, followed by batches of baskets, and all items are available to use again immediately after.
The system used is completely safe and there is no impact on the food you choose to put in your trolley or basket. Customer and staff safety is always at the forefront of our minds and we hope you can appreciate we are doing what we can!
These are small things we're doing but we hope they can make a difference if everyone plays a part.
