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Compliance

Compliance

Lidl adhere to laws and regulations that apply to its business and in this regard it maintains stringent internal standards, policies and processes to ensure such compliance.

Lidl policy specifically prohibits offers or payments of bribes, kickbacks, or gifts to win or retain business or to influence a business decision.  Lidl employees, agents and contractors are prohibited from offering, providing or accepting money or anything of value, either directly or indirectly to business partners with a view to obtain or retain business, or to gain an improper business advantage.

Lidl offer several confidential communication channels for employees, business partners and third parties to report concerns of potential violations of law or Lidl policies.  These reporting channels help ensure that any possible misconduct is reported in a timely manner, thoroughly investigated and a sustainable solution is devised. 

Compliance Officer:

In the event you have concerns or questions in relation to compliance matters affecting Lidl, please contact our compliance officer directly by post or email at the following contact details:

  Compliance Department
         Lidl Ireland GmbH
         Main Road
         Tallaght Village
         Dublin 24

  compliance@lidl.ie

Calling the hotline number on +353 (0)1 4212083.  

All communication will be treated in the strictest of confidence in accordance with all relevant legislation including data protection principles and guidance and in particular the Protected Disclosures Act 2014. 

Online Reporting System (BKMS):

The BKMS reporting tool is available around the clock in almost all languages worldwide and is operated by a provider independent of Lidl, enabling the employee, business partner or third party to pass on anonymous, and secure information, which is immediately forwarded to the compliance officer, but does not allow Lidl to trace the information against the individual’s wishes.  All information received is recorded and then examined to determine whether there are grounds for suspicion that necessitate further action or an investigation.

This online reporting tool can be accessed on any device through the following link:

https://www.bkms-system.net/lidl

Where the user can select English to use the reporting system.

Employees who report compliance violations are assured that there will be no sanctions and they will not be disadvantaged in any way as a result of a disclosure made in good faith.